General terms and conditions

Home / General terms and conditions

General Terms and Conditions (Effective as of January 1, 2010—last amended on August 1, 2026)

§ 1 Imprint
§ 2 Scope of the application
§ 3 Conclusion of contract
§ 4 payment
§ 5 delivery and shipping costs
§ 6 Warranty and transport damage
§ 7 Retention of title
§ 8 Cancellation Policy
§ 9 Liability for links
§10 Copyright
§11 customer information
§12 Miscellaneous
§13 Place of fulfillment for business transactions
§ 14 arbitration board
§ 15 Applicable law, jurisdiction

§ 1 Imprint

Companyname: Company designation: Adress:	Alexander Benjamin Tettinger DarkBull TrendStore Ketzergasse 99 Top 1.04 A-1230 Vienna
email:	[email protected]
VAT-Number:	ATU80128425

Ontrust seal of approval

Partnership with the VDB - Verband der deutschen Büchsenmacher

§ 2 Scope and Customer Group

These General Terms and Conditions apply to all orders placed via the DarkBull.eu online shop.

The offerings of our online shop are intended exclusively for consumers (B2C) and, subject to separate agreement, for public authorities and public institutions. DarkBull.eu does not offer sales to businesses acting in the course of their commercial or professional activities (B2B) via the online shop.

In particular, we do not offer VAT-exempt intra-Community B2B supplies using a VAT identification number (VAT ID). The mere provision or subsequent notification of a VAT ID does not create any entitlement to a VAT-exempt supply or to a subsequent refund of VAT charged in connection with a consumer order.

Businesses wishing to purchase goods for commercial or professional purposes are advised that such B2B orders are not accepted through our online shop. DarkBull.eu reserves the right to reject or cancel orders if, prior to the conclusion of the contract, it becomes apparent that the order is being placed in the course of a business or professional activity.

§ 3 Conclusion of contract

Your order represents an offer to us to conclude a purchase contract. After entering your personal data and clicking on the button "PAY PAYABLE ORDER" in the final step of the ordering process you make a binding order of the goods contained in the cart.

The confirmation of receipt of the order follows immediately after sending the order. This confirmation does not constitute acceptance of your offer, but is only to inform you that your order has been received by us.

With regard to the presentation on our website, technical changes, material and color deviations, errors and misprints are reserved prior to the conclusion of the contract. Offers are only valid while stocks last. If the service is not available through no fault of one's own, the consumer will be informed immediately and any compensation already paid will be reimbursed.

A purchase contract is only concluded when we ship the ordered product to you within 5 days and confirm the shipment to you with a second e-mail (shipping confirmation). There are no sales contracts for products from one and the same order that are not listed in the shipping confirmation.

We are not obligated to accept follow-up orders and are not bound by the prices agreed with a previous order.

§ 4 payment

Only accepted payment methods will be accepted. The available methods of payment can be viewed in advance on the website. Payment must be made in euros.

§ 5 delivery & shipping costs

The delivery takes place by sending the goods to the address given by you, with payment by Pay Pal the address deposited in the PayPal account. Delivery takes place against the packaging and shipping costs stated on the website, which can be viewed in advance on the website. If the goods or services are not available through no fault of your own, you will be informed immediately and any payments already made will be reimbursed.

Unless otherwise agreed or otherwise stated on the item we deliver, stock provided - at the latest within 5 working days. The delivery time for payment in advance begins after the payment is credited to us on the account, for other payment methods (eg PayPal, Sofortüberweisung, credit card) begins the delivery time after order acceptance by us.
On Saturdays, Sundays and public holidays is not delivered, the delivery time is extended accordingly.

When the goods are dispatched, the risk of loss or damage to the goods shall not be transferred to the consumer until the goods have been delivered to the consumer or to a third party determined by the latter and different from the carrier. However, if the consumer himself has concluded the contract of carriage without using any option proposed by us, the risk shall pass to the carrier upon delivery of the goods.

§ 6 Warranty and transport damage

The warranty is subject to legal regulations.

However, the warranty expires prematurely:
- in case of improper treatment
- if changes or repairs are made to the product without authorization
- if not the appropriate ammunition was used

Please complain about transport damage immediately to the delivery person, and please contact us via the following email address

[email protected].

Further contact options can be found in the imprint.

Please note that the failure to complain or contact for your statutory warranty rights has no consequences. But you help us, our own claims to the
To claim transport companies.

The risk of accidental loss and accidental deterioration of the goods passes on the sale of the goods to the transport company to customers with residence in Austria (does not apply to customers resident outside of Austria).

The guarantee is to be asserted with the guarantor (at the manufacturer / sometimes also at the seller, if this is the manufacturer) and takes place according to its regulations. The use of the guarantee does not limit the statutory warranty.

§ 7 Retention of title

The delivered goods remain our property until full payment of the purchase price.

§ 8 Cancellation Policy

Withdrawal

You have the right to withdraw from this contract within fourteen days without giving any reason.
The cancellation period is fourteen days from the day on which you or a third party named by you, who is not the carrier, has taken possession of the goods.
In order to exercise your right of withdrawal, you must inform our company by means of a clear statement (eg. A letter sent by post, fax or email) about your decision to withdraw from this contract. You can use the attached model withdrawal form for this, but this is not mandatory.

To maintain the cancellation period, it is sufficient that you send the notice of the exercise of the right of withdrawal before the expiry of the withdrawal period.

Consequences of the cancellation

If you withdraw from this Agreement, we will have all payments we have received from you, including delivery charges (except for the additional costs arising from choosing a different delivery method than the best standard delivery we offer) have to repay immediately and at the latest within fourteen days from the date on which the notice of your cancellation of this contract has reached us. For this repayment we use the same means of payment that you used in the original transaction, unless otherwise agreed with you; In no case will you be charged for this repayment fees. We may refuse repayment until we have received the goods back or until you have provided proof that the goods have been returned, whichever is the earlier.
You must return the goods to us immediately and in any event not later than fourteen days from the date on which you have informed us of the cancellation of this contract. The deadline is respected if you send the goods before the expiry of the period of fourteen days. You bear the immediate costs of returning the goods.

You only have to pay for a possible loss in value of the goods, if this loss of value is due to you for the examination of the nature, characteristics and functioning of the goods not necessary to handle you.

Exclusion of the right of withdrawal

The right of withdrawal does not exist with contracts

- for the supply of goods that are not prefabricated and for the manufacture of which an individual selection or determination by the consumer is decisive or which are clearly tailored to the personal needs of the consumer.

If the customer is an entrepreneur, revocation is completely excluded.

General information about returns

Please avoid signs of wear and damage to the goods and the packaging. Please send the goods back to us completely and with the original unlabeled and unused original packaging.

Please use in any case a suitable packaging to protect against transport damage.

Please do not send the goods back freight but as insured package. The postage costs, if they are to be borne by us, we will refund you. Non-free returns (costs € 18, -) are deducted immediately upon return to the purchase price.
Please note that the above-mentioned instructions for returns are not prerequisites for the exercise of your right of withdrawal.

§ 9 Liability for links

Our offer contains links to external websites of third parties on whose contents we have no influence. Therefore, we can not assume any liability for these external contents. The respective provider or operator of the pages is always responsible for the contents of the linked pages. The linked pages were checked for possible legal violations at the time of linking. Illegal content was not recognizable at the time of linking. An eminent content control of the linked pages is unreasonable without concrete evidence of an infringement. Upon notification of violations, we will remove such links immediately.
§ 10 Copyright

All texts and pictures of these pages are protected by copyright. Without written permission, any takeover and use of the content of these pages, even in part, is prohibited. If the copyright is infringed, we will prosecute the offenders under criminal and civil law, if necessary by asserting claims for damages.

§ 11 Customer Information

I. Voluntary Code of Conduct: Google Trusted Shops

Furthermore, airsoftarms.eu expressly dissociates itself from paramilitary or other groups glorifying violence as well as left-wing and right-wing extremists.

II. If you have found the desired product, you can put this without obligation by clicking the button "IN THE BASKET" in the shopping cart. You can view the contents of the shopping cart at any time by clicking on the button "WARENKORB" without obligation. You can remove the products from the shopping cart at any time by clicking on the checkbox in front of the product and then "REMOVE". If you want to buy the products in your shopping cart, click on the "NEXT NEXT STEP" button and you will be prompted to enter your personal information, to choose the method of payment and to confirm the customer information, at any time you can cancel the order process or click on it Before submitting the order you have the possibility to recognize any input errors, of course you can correct and / or change your entries in the ordering process at any time by the direct click on the individual order steps (above in the overview) You use for your corrections the change buttons (CHANGE) in the summary before placing your order.

III. The essential features of the goods offered by us please refer to the product descriptions in our online offer.
A large number of goods offered in our shop (category AEG, AEP, GBB, NBB) are exclusively for persons over 18 years. All items are faithful copies / replicas of their real role models such as Firearms, optical devices, tactical equipment. Since these are intended exclusively for recreational use, they can naturally deviate from their real role models. These minor deviations do not constitute a reason for complaint. The offered replicas may also differ in terms of the materials used, their resistance, functionality, design and technology. The terms used in the shop such as gun, pistol, rifle, etc. refer exclusively to replicas. The "weapons" shown on this page are NOT REAL. These are legal 'Airsoft' sports equipment (= toys).

IV. The suitability of the articles and any accessories supplied for the intended use can not be assessed by darkbull.eu; airsoftarms.eu assumes no responsibility for this. Depending on the intended use, official permits may be required for the use of the articles and the accessories, which may need to be provided by the customer. The customer is obliged to indemnify airsoftarms.eu against all claims of third parties.

V. The language available for the conclusion of the contract is German.

VI. Complaints, complaints and other warranty claims can be made under the address given in the imprint or directly by mail to [email protected]

VII. The contract text (your order) is saved. You can view the general terms and conditions (terms and conditions) at any time on www.airsoftarms.eu and save on your computer. The actual order data will be sent to you via email and can be found in the login area under "MY ACCOUNT".

§ 12 Miscellaneous

No warning without previous contact
These internet pages should not violate applicable law.
If the content of the website violates legal provisions or third-party rights of third parties, the person in charge asks for appropriate message without cost note. The person responsible guarantees that the content that has been complained of is removed immediately, without you having to call in a lawyer. However, the costs incurred by you without prior contact costs will be completely rejected by the person responsible and, if necessary, counterclaim for breach of the aforementioned provisions.

§ 13 Place of performance for business transactions

Place of fulfillment for all services from the contract is our registered office.

§14 arbitration board

We undertake to participate in disputes in the mediation process of the Internet Ombudsman:

www.ombudsmann.at
Internet Ombudsman
Margaretenstraße 70/2/10
A-1050 Vienna

Further information on the types of proceedings at www.ombudsmann.at or in the respective procedural guidelines:

Procedural guidelines of the Internet Ombudsman for Alternative Dispute Resolution under the AStG (AStG arbitration procedure)
http://www.ombudsmann.at/media/file/67.Richtlinien_Internet_Ombudsmann_AStG-Verfahren.pdf

Guidelines for the Mediation Process of the Internet Ombudsman outside the scope of the AStG (standard procedure)
https://secure.ombudsmann.at/media/file/66.Richtlinien_Internet_Ombudsmann_Standard-Verfahren.pdf

Information about alternative dispute resolution

The EU Commission has created an Internet platform for the online settlement of disputes (so-called "OS platform"). The OS platform serves as a point of contact for the out-of-court settlement of disputes arising from online sales contracts. The OS platform can be reached at the following link: http://ec.europa.eu/consumers/odr/. We are not obligated and unwilling to participate in a dispute resolution procedure.

§ 15 Applicable law, jurisdiction

The contracting parties agree on the application of Austrian law. The UN Sales Convention and all provisions relating to the UN Sales Convention are expressly excluded.
Consumers within the EU are subject to their national mandatory consumer law provisions, insofar as these are more favorable to the consumer than the respective Austrian provisions.
For contracts with companies, our registered office is the place of jurisdiction.
For contracts with consumers from a member state of the EU, the consumer has the choice between his place of residence court and the court at the headquarters of the company.

Copyright HP / texts and pictures:
Copying or reproduction (including printing on paper) of all or parts of this website is only permitted for the purpose of placing an order with airsoftarms.eu or for the purpose of using this website as a purchasing resource. Any other use of the materials or information available on this website, including reproduction, redistribution, modification and publication for any purpose other than the above, is prohibited unless Darkbull e-Store has agreed in writing in advance. All rights reserved!